Terms of service

Terms of Service

 

Welcome to Ravelle we. These Terms of Service ("Terms") govern your access to and use of the Site and any products or services offered through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Site and make a purchase. By using the Site, you represent that you meet this requirement.

2. Products and Pricing

  • All products displayed on the Site are subject to availability.
  • Prices are listed in [USD] and are subject to change without notice.
  • We reserve the right to limit quantities, refuse orders, or discontinue any product at any time.
  • Product images are for illustrative purposes; actual packaging or color may vary slightly.

3. Orders and Payment

  • By placing an order, you confirm that all information provided is accurate and complete.
  • We accept payment via the methods listed at checkout. Payment is processed securely through our third-party payment processors.
  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

4. Shipping and Delivery

  • Estimated shipping times are provided for informational purposes only and are not guaranteed.
  • Ravelle is not responsible for delays caused by customs, carriers, weather, or other events outside our control.
  • Risk of loss and title for items purchased pass to you upon delivery to the carrier.

5. Returns and Refunds

Please refer to our [Refund Policy] page for details on returns, exchanges, and refund eligibility.

6. Product Use and Disclaimer

  • Our products are cosmetic skincare items and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
  • Always perform a patch test before first use and discontinue use if irritation occurs.
  • Consult a healthcare professional before use if you are pregnant, nursing, or have a known skin condition or allergy.
  • Individual results may vary. Testimonials and before/after images reflect individual experiences and are not a guarantee of results.

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, and product formulations — is the property of Ravelle or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Interfere with the proper functioning of the Site

9. Limitation of Liability

To the fullest extent permitted by law, Ravelle shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Ravelle, its owners, employees, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction, e.g., the State of Delaware, USA / Vietnam], without regard to conflict of law principles.